CustomersTransport Management SoftwareWarehouse Management SoftwareConnected Customer and Transport Operator: Driving growth at Onpoint Logistics

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Onpoint Logistics have seen a 30% increase in work since their move to HaulTech’s TMS and its innovative customer connectivity suite.

About Onpoint Logistics

Founded in 2015 with a single van and with no prior road haulage industry experience, Onpoint Logistics have quickly grown into an industry-leading haulier. The Birmingham-based operator now run a fleet approaching 100 vehicles across the UK and Europe.  Onpoint offer general haulage, time critical freight services, secure storage, sea and air freight transportation.

Onpoint Logistics approached HaulTech when their legacy software provider failed to deliver the scalability Onpoint were looking for to drive their business forward.  As a key (and award-winning) member of Palletforce, the haulier’s vision was to have a truly integrated transport management system that could provide increased connectivity to Onpoint and their customer.  Onpoint Logistics needed a solution that increased operational efficiency across the company’s existing operation/workload whilst enabling the haulier to offer additional value added services (and a unique selling point) by connecting their customer’s own IT systems with Onpoint’s Transport Software System – providing a truly real time and connected experience for all.

 

Driving Onpoint Forwards

Joining HaulTech from their existing Transport Management System (TMS) and Warehouse Management System (WMS) supplier in late 2019, the implementation of HaulTech’s Transport Management System, Warehouse Management System, intelligent and intuitive Connected Customer Portal and In-Cab Sign-on Glass app (used by the haulier’s drivers to get electronic Proof of Collection (POC), Proof of Deliver (POD) with supporting photos/images that are time, date and location stamped detail) has proved an invaluable investment for Onpoint Logistics.  As a result of the tech Onpoint have seen increases of between 25-30% in jobs coming from their existing customers. The real-time connectivity has also seen the haulage operator win new opportunities in what is a very competitive marketplace.

Anthony Delaney, Onpoint Logistics Operations Director, stated “Our customers are now spending more money with us due to the ease of the API connection we have through HaulTech’s Transport Management System. Not only is HaulTech enabling us to evolve and grow our business it’s helping our customers to do the same”.

Delaney continues “Since implementation our team are no longer manually inputting transport and warehouse jobs into the system as HaulTech’s TMS and WMS does it for us.  As a result, and with the time we’re saving, staff have been able to redirect their focus to further strengthen our already healthy customer service, Palletforce relationship, account management and compliance goals”.

 

How can HaulTech’s API connectivity help your business?

HaulTech’s API connectivity has revolutionised how data is passed between systems.  Over-processing and duplication come with costly financial and time constraints for any business and with many legacy transport management system (TMS) providers only supporting import/export/EDI these non-live, one-way, high labour-reliant routines see these haulage software providers being quickly left behind.

HaulTech’s Transport Management Software (with it’s supporting API connectivity stack) is a solution that is resilient, powerful, flexible and scalable.  The TMS offers hauliers multiple tiers of two-way live connectivity that seamlessly passes data (in real-time) between one organisation’s IT systems and another ie.  your customer, their customer and your TMS.  This creates a truly automated information and data flow process with zero human interaction, but one where all connected parties see status changes within seconds of the change being made.  Think about it a bit like a DPD style delivery experience.  The benefits for all stakeholders are huge!

If your current job dairy, excel transport sheet or legacy TMS/WMS supplier and holding you back and the time has come for you to….

  • win more new business whilst simultaneously reducing your duplication by ~80%
  • almost halve the time it takes you to administer your order to invoice process
  • do more jobs with the same sized team
  • improve your bottom-line figures

….. then contact us today and, like at Onpoint Logistics, we’ll help you to drive that transformational change throughout your business too.

Onpoint Logistics iconic red and blue vehicles delivering to a hospital

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HaulTech | HTC Solutions Limited
1 Evolution, Hooters Hall Road
Newcastle-under-Lyme
Staffordshire, ST5 9QF
Tel: 01782 662244
Email: hello@haultech.co.uk
Company Registration Number: 02850756
HaulTech Logo, orange, grey and black
HaulTech | HTC Solutions Limited
1 Evolution, Hooters Hall Road
Newcastle-under-Lyme
Staffordshire, ST5 9QF
Tel: 01782 662244
Email: hello@haultech.co.uk
Company Registration Number: 02850756