TRANSPORT & WAREHOUSE SOFTWARE: TRAINING AND IMPLEMENTATION SPECIALIST
Do you have a transport background? Have you thought of using your skills and experience to help others…?
The Role
Reporting to the Commercial Director, you’ll be using your previous transport management skills to help HaulTech’s customers get the best from their transport and warehouse management systems. You’ll be supporting HaulTech users with their system implementation via remote and onsite training. The role certainly isn’t office based. With a blend of working from home and travelling, you’ll be covering the UK, meeting with our customers, and assisting them in their transition to a new, more efficient digital way of working.
A bit about us
Since 1993 HaulTech has been developing professional Transport Management and Warehouse Management Software together with a wide range of vehicle hardware solutions that enable fleet operators to achieve their potential.
Today our range of technologies support the success and growth of over 500 UK transport/haulage companies where the tech is responsible for processing ~500,000 product movements every day. That, combined with our wider experience in Warehouse Management Software (WMS) and delivery/collection-based Sign-on-Glass apps, makes us a valuable partner (and safe pair of hands) to support any UK transport and warehouse business.
Based in Newcastle-under-Lyme, Staffordshire, our centrally based team offer advice, sales, engineering, and support. It’s from here that our marketing, sales, customer implementation, customer service, provisioning, software development and accounting functions come together to deliver best-of-breed technology solutions with a best-in-class support approach, in a relaxed casual collaborative environment.
So, if you have an interest in technology, are customer focused, excited to help customers drive innovation throughout their business and are looking to stretch your wings whilst building a successful long-term career within a hands-on role you’ve found the right place! You’ll need to have a keen eye for detail, be well-organised, and efficient and bring a positive and proactive approach that will help you, the wider team and our customers to succeed.
Essential Skills
- Previous experience working within a transport, training and system implementation role
- Passionate about software and systems that drive change
- Self-starter who can work without direct supervision to deliver success
- Flexible approach to maximise conversion of projects to fully implemented solutions
- Willingness to travel (within UK) when necessary, with occasional overnight stays
- Experienced in face-to-face training delivery to groups and 1-1
- Experience using remote training delivery tools such as Microsoft Teams / GoTo Meeting / TeamViewer
- Ability to transfer knowledge (once acquired) to empower users through modular training
- Able to communicate across all levels, from CEO to operational users
- Team Player who can communicate effectively across internal teams and build relationships
- Ability to deliver solutions within a structured timeline
The person
- A dynamic individual who is looking to establish and grow their career within a fast-growing transport and warehouse focussed IT development company
- A listener with real attention to detail
- Excellent written and verbal communication skills
- A go-getter and team player
- Proactive and innovative with a professional attitude and approach
- Great attention to detail and someone who is passionate about excellence
Salary: £30,000 – £35,000 per annum (experience dependent)
Benefits: Casual company workwear, Company pension, Laptop, Mobile phone, 25 holiday days plus bank holidays
Schedule: Monday to Friday
If you’re ready to springboard your career with a well-established Industry leading technology provider in the first instance, please send your CV to hello@haultech.co.uk
