This news article contains all the information you need regarding the plans HaulTech have in place to support you, your department, your team and your business during the uncertainty of the COVID-19 pandemic.
Our absolute top priorities are as follows:
- The safety of our customers and to ensure that their transport/warehouse/vehicle-based solutions see little to no disruption
- The safety of our staff, ensuring that they stay healthy in order to carry out delivering and supporting services to you.
We have put a plan into place for staff to work from home effective from Monday 23rd
March 2020. Our IT, phone and infrastructure services mean that we will be able to stay fully operational, communicating internally and externally as normal. For us at this time, other than home working, it’s pretty much business as usual.
Access to your HaulTech Services
No HaulTech services are currently impacted by COVID-19 so you can continue to access your services as you do now.
Our infrastructure is well provisioned to handle this situation. We have not seen, and do not anticipate, any impact on our delivery performance, reliability or security. This extends across all existing projects and any new projects planned to start in the next few weeks. During this time of home working our teams will continue to focus their time on innovation creation and deliverables.
Remote Working using HaulTech Transport and Warehouse Management Systems
We understand the need to keep your operations running smoothly whilst your business adjusts to this new way of working.
If you are using:
- HaulTech’s cloud based solutions you can continue to use the solution at home, as you would working from your desk.
- An on-site server to host and run your HaulTech system a supporting guide from Microsoft will provide you with the information you need to explore remote working possibilities. Please click here to access Microsoft’s advice on setting up a remote desktop connection. This information should be passed to your company’s IT support partner who will be able to provide further information regarding your remote working options.
Any client meetings that were taking place in person will now be moved to GoToMeeting where they can be carried out virtually.
We remain focussed on supporting you and your businesses ensuring you remain in a dominant position against your competition whilst assisting you to deliver a best of breed experience to your customers.
As always, if we can assist you in any way please don’t hesitate to reach out by clicking here.